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Software Development & Support

Application Development & Support​

Year Up's Application Development & Support curriculum provides students with basic skills in programming, application/web development, databases, and software development fundamentals. Students are exposed to problem solving techniques such as algorithms, flow-charts, and decision trees; concepts and processes such as version control, Agile development, software development roles and environments, introductory programming, object oriented concepts, development of simple real-world applications, relational database terminology, database design tools; and techniques to create, update and query databases.

Skills Development at a Glance: What Students Learn

  • Utilize decision trees, flow charts, algorithms and pseudo-code as tools to effectively communicate solutions to business problems 
  • Using programming concepts to build basic software programs
  • Using code review processes to interpret, analyze, and provide feedback on peer code
  • Writing and running unit testing to verify code
  • Utilize an Integrated Development Environment (IDE) such as Eclipse, NetBeans or Visual Studio to write, build, execute and debug code
  • Identify and analyze similarities in structure, syntax, and semantics of different coding languages
  • Utilize SQL to build tables, specify constraints, apply indexes
  • Utilize SQL to query tables using filters, calculated fields, sorting, aggregates and joins
  • Create user interface designs with the goal of maximizing usability and improving user experience
  • Understand full-stack development, design patterns, and unit testing

Specialty Training Focus Areas:

  • Application Development Practicum
  • Advanced Topics in Application Development
  • Introduction to Databases
  • Software Development Fundamentals
  • Introduction to Programming
  • Year Up’s Standard Training  

Training at Work: Typical Job Tasks

  • Work in an agile software team to develop and release a product in increments
  • Work with clients and development teams to build technical requirements for a software request or user story
  • Update, fix, or write simple code that meets software specifications and passes code reviews
  • Assist with debugging, testing, and releasing features and bug fixes to production

Path to a Career: Training-Enabled Role Pathways

  • UI/UX Design & Development
  • Server/Cloud Development
  • Mobile App Development
  • Software Project Management
  • Production Support
  • DevOps/Automation
  • Application Development
  • Web Development

Example Roles Filled by Graduates:

  • Junior Developer
  • UI/UX Designer
  • Production Support Analyst

Hands-on Experience: Example Internship Companies

Hands-on Experience: Example Internship Companies

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Information Technology

Helpdesk/Desktop Support

Year Up's Helpdesk/Desktop Support curriculum provides students with hands-on learning in hardware and software support. Training includes diagnosis and troubleshooting of common hardware and software problems in a personal computer, types and functions of operating systems, OS installation (physical and virtual), and an introduction to basic functions using the command line interface in Windows and Linux environments. Students are also introduced to network protocols, ports, and topologies, as well as customer service concepts like problem-solving, active listening and de-escalation.

Skills Development at a Glance: What Students Learn

  • Assemble and disassemble a personal computer; install, configure, update, and troubleshoot hardware and operating systems
  • Diagnose and troubleshoot common hardware and software issues  
  • Identify and apply appropriate customer service strategies that foster customer satisfaction
  • Navigate an industry-standard ticketing system (i.e. Zendesk, Remedy, Helpdesk Pro)
  • Set-up a functioning peer-to-peer LAN and troubleshoot LAN operations
  • Design a workable set of IP addresses for a given set of networks
  • Identify and explain common TCP and UDP ports, network protocols, and their purpose
  • Distinguish between number bits, format, and addressing capability of IPv4 vs. IPv6    

Specialty Training Focus Areas:

  • Operating Systems
  • Computer Hardware
  • Computer Networking Support
  • Customer Service
  • Year Up’s Standard Training  

Training at Work: Typical Job Tasks

  • Provide first level contact and communicate resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Track, route and redirect problems to correct resources
  • Support the maintenance and upgrade of network devices
  • Support users with issues involving network connectivity such as internet connection and printer problems

Path to a Career: Training-Enabled Role Pathways

  • Helpdesk Support
  • Desktop Support
  • Application Support
  • Telecommunications Specialist
  • Network Support

Example Roles Filled By Graduates:

  • Helpdesk Support Analyst
  • Application Support Analyst
  • Desktop Support Analyst
  • Network Analyst

Hands-on Experience: Example Internship Companies

Hands-on Experience: Example Internship Companies

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Financial Operations

Accounting & Corporate Finance

Year Up's Accounting & Corporate Finance specialty trains toward skills in financial management, data management, analysis, and reporting, financial and managerial accounting, and accounting applications. Training covers financial management topics such as financial statements, accounting, financial analysis, financial forecasting, working capital, asset management, and financial ethics; using Excel, PowerPoint and Tableau/Power BI to load, prepare, analyze and report data; accounting to build financial statements for business organizations as well as accounting to aid in managerial decision making; and using Excel and QuickBooks to manage accounting records and prepare journals, ledgers, A/P, A/R and payroll.

Skills Development at a Glance: What Students Learn

  • Prepare trial balances and financial statements
  • Analyze trial balances to identify discrepancies and utilize accounting records to find, correct, and confirm the cause of discrepancies
  • Interpret example common accounting reports (A/P, A/R, past due, payroll, etc.) and identify their purpose and uses
  • Utilize basic features of computer applications such as Excel and Quickbooks to develop and maintain accounting records and reports
  • Review financial statements and financial data; identify trends and outliers to pull out key insights
  • Document and analyze representative accounting and corporate finance processes
  • Clean, analyze, visualize, and present financial data to stakeholders

Specialty Training Focus Areas:

  • Financial Accounting
  • Managerial Accounting
  • Accounting Applications
  • Financial Management
  • Data Management, Analysis, and Reporting
  • Year Up’s Standard Training  

Training at Work: Typical Job Tasks

  • Assist accountants with routine tasks such as verifying, allocating, and posting transactions to the general ledger, preparing trial balances, and preparing financial reports
  • Verify and prepare bills and invoices
  • Prepare reports and analyze data for a corporate finance department
  • Prepare investment and cash reports
  • Assist grants administrators by setting up accounts and entering grant information into system

Path to a Career: Training-Enabled Role Pathways

  • Accounting Clerk/Associate/Assistant/Bookkeeper
  • Accounts Payable/Receivable Support
  • Billing/Payroll/Purchasing Specialist
  • Financial Reporting/Data/Budget Analyst
  • Treasury Analyst
  • Medical Billing
  • Grants Administration

Example Roles Filled by Graduates:

  • Accounting Clerk
  • Accounts Payable Clerk
  • Accounts Receivable Clerk
  • Billing Specialist
  • Purchasing Specialist
  • Financial Reporting Analyst
  • Treasury Operations Analyst
  • Medical Billing Specialist
  • Grants Administrator

Hands-on Experience: Example Internship Companies

Hands-on Experience: Example Internship Companies

Fall 2020 Training

We focus our career training to meet the hiring needs of our local partners. Below are the training specialties currently offered at this campus.

Software Development & Support

Learn how to solve problems with code, use business requirements to develop software solutions, and create user interface designs. 

Information Technology

Learn how to support hardware, operating systems, and network devices, and provide first-level contact and service to customer issues. 

Financial Operations

Learn how to record transactions in a ledger, prepare trial balances, and utilize accounting applications to interpret and present data. 

Still curious?

Discover more about what you can gain
from each training specialty.

Our specialties

Want other options?

These nearby Year Up campuses may offer training in a specialty that interests you even more.

4.63 mi.
228.96 mi.

Local leadership

Sharonda Holmes

Site Director, AMSC Campus and Midtown Campus