IT leaders take on pandemic tech debt

Year Up's CIO, Gary Flowers, shares insights into strategies to confront tech debt accrued by IT leaders during the pandemic. Year Up's commitment to bridging the Opportunity Divide became even more crucial during the pandemic, requiring a swift adaptation of their in-person program to virtual environments. Year Up made efforts to revamp systems, like their Salesforce CRM, to allow for more flexible pathways, reflecting a broader trend among organizations grappling with pandemic-induced tech debt.