Director for Service Realization at AT&T
Alecia Maclin joined AT&T/Bellsouth in 1999 and has held various roles in Network Operations, Engineering and Technology Development. Her most recent role is a Director for Service Realization which helps ensure end to end processes are designed and tested to deliver an effortless customer experience and are operationally ready for launch.
Alecia completed her MBA at Mercer University and also holds a B.S. degree in Industrial Engineering from Northwestern University. Alecia is originally from Kansas City, Missouri, but currently lives in Tucker, Georgia with her two sons, ages 17 and 13. In her spare time, Alecia enjoys playing tennis, visiting amusement parks and traveling with her family.Read More